Welcome to Telda Pharma.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website: https://teldapharma.com.

1. Who We Are

Telda Pharma (“we,” “our,” or “us”) is a company specializing in pharmaceutical, cosmetic, and wellness products.
We are committed to protecting your data and respecting your privacy in compliance with applicable data protection laws.

Our website address is: https://teldapharma.com.

2. Information We Collect

We collect certain information to provide and improve our services, including:

• Information you provide (such as your name, email, phone number, shipping address, or messages).

• Technical information (such as your IP address, browser type, and device information).

• Order and payment details (to process and fulfill your purchases).

• Cookies and analytics data to help us enhance user experience.

3. Comments

When visitors leave comments, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent to help detect spam.
An anonymized string (hash) from your email address may be sent to the Gravatar service to display your profile image.
You can read Gravatar’s privacy policy here: https://automattic.com/privacy/.
After approval, your profile picture is visible publicly along with your comment.

4. Media

If you upload images to the website, please avoid uploading files that contain embedded location data (EXIF GPS).
Visitors to the site can download and extract location data from uploaded images.

5. Cookies

We use cookies to improve your browsing experience.
Cookies help us remember your preferences and enhance website performance.

Examples:

• Saving your name, email, and website when you leave a comment (for convenience).

• Maintaining your login session and screen preferences.

• Anonymous analytics cookies to measure traffic and improve usability.

You can disable cookies at any time from your browser settings. However, some website features may not function properly without them.

6. Embedded Content from Other Websites

Articles or pages on this website may include embedded content (e.g., videos, images, social media posts, or external articles).
Embedded content behaves in the same way as if you visited the original website.
These external sites may collect data, use cookies, and track your interaction according to their own privacy policies.

7. How We Use Your Information

We use collected data to:

• Process and deliver your orders.

• Communicate with you about products, offers, or updates.

• Improve our website and customer experience.

• Prevent fraud and maintain security.

• Comply with legal or regulatory requirements.

8. Who We Share Your Data With

We do not sell or rent your personal data.
We only share it when necessary with trusted third parties such as:

• Payment processors (for secure transactions).

• Delivery and logistics partners.

• Email and support platforms (to handle inquiries).

• Spam detection and analytics services.

All partners are required to handle your information securely and in accordance with data protection laws.

9. Data Retention

• Comments and their metadata are stored indefinitely to help recognize future comments automatically.

• Registered users’ data is stored as long as their accounts remain active.

• Order and transaction records are kept as required by accounting and legal regulations.

You may request deletion of your data at any time (see section 10).

10. Your Rights Over Your Data

You have the right to:

• Request a copy of your personal data we hold.

• Request correction or deletion of your information.

• Withdraw consent for marketing communications at any time.

• File a complaint with your local data protection authority if you believe your rights are violated.

To exercise your rights, contact us via: privacy@teldapharma.com

11. Data Security

We use advanced security technologies including SSL encryption, secure hosting, and firewalls to protect your personal data.
While we take every precaution, please note that no online platform is 100% secure.
We advise users to protect their account credentials and avoid sharing sensitive information through unsecured networks.

12. Where Your Data Is Sent

Visitor comments and messages may be checked through an automated spam detection service.
Some technical data may be processed on secure servers located within or outside your country, depending on your location and service provider.

13. Children’s Privacy

Our website is not intended for children under the age of 16.
We do not knowingly collect personal data from minors.
If you believe your child has provided us with personal information, please contact us immediately to have it deleted.

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new regulations, technologies, or business changes.
Any updates will be posted on this page with a revised “Last Updated” date.

Last updated: October 6, 2025

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

🌐 https://teldapharma.com/contact